Privacy Policy

Last updated: August 25, 2026

SEAPENG (“we”, “us”, or “our”) operates the website https://www.seapengairtools.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase. Please read this policy carefully. By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: name, email address, shipping and billing address, phone number, and payment information when you place an order or create an account.
  • Order Information: products purchased, order history, and transaction details.
  • Technical Data: IP address, browser type, device information, operating system, pages visited, time and date of visits, and referring URLs.
  • Communication Data: information you provide when you contact us, submit a review, or participate in surveys or promotions.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including payment processing, shipping, and delivery.
  • Provide customer support and respond to your inquiries.
  • Improve our Site, products, and services.
  • Send you order updates, shipping notifications, and, with your consent, marketing communications.
  • Prevent fraud, unauthorized transactions, and other illegal activities.
  • Comply with legal obligations and enforce our Terms of Service.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors use our Site. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of the Site may not function properly without cookies.

4. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our Site and conducting our business, including:

  • Payment processors (such as PayPal or Stripe) to complete transactions.
  • Shipping carriers to deliver your orders.
  • Analytics providers (such as Google Analytics) to understand site usage.
  • Email service providers to send transactional and marketing communications.

These third parties are obligated to protect your information and may only use it to perform services on our behalf.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to others. We may disclose your information only in the following circumstances:

  • To comply with applicable laws, regulations, legal processes, or governmental requests.
  • To protect the rights, property, or safety of SEAPENG, our customers, or others.
  • In connection with a merger, acquisition, or sale of all or a portion of our assets.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for the period required by applicable tax and accounting laws.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information.
  • Object to or restrict certain processing of your data.
  • Withdraw consent at any time where processing is based on consent.
  • Lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to remove such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.

10. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SEAPENG
Email: support@theseapeng.com
Website: https://www.seapengairtools.com